As Chief Operations Officer at Front Gate Tickets, Ben Taylor oversees client services, field operations, customer service, fulfillment and IT for the Austin-based leader in music festival ticketing.
A veteran of the ticketing space, Taylor began his career more than 15 years ago, working in box offices as a ticket seller and as a box office operations manager. He has worked in venues of every size, from clubs to amphitheaters and major arenas, collaborating with promoters and artists from all around the world. He joined Front Gate Tickets in 2007.
Taylor’s work at Front Gate has included overseeing ticketing sales, fulfillment and onsite operations for such major music festival clients as Lollapalooza, Austin City Limits, Electric Zoo, Electric Forest, Stagecoach and many others.
During his tenure at Front Gate, he led the successful creation of a music festivals department, playing an integral role in the company’s dominance of that space. Additionally, Taylor has helped to spearhead in the creation and operational execution of Front Gate’s most successful offering, a fully integrated RFID system, which was successfully introduced at a number of high profile festivals in the summer of 2014.
Taylor is a graduate of Texas Tech University, holding a degree in Communication Studies with a minor in Music. He is based in Austin, TX and still enjoys attending all things music and sports in his spare time.